Contact Information
1
Who is responsible for this service?
Department Responsibility
Service requests for customer furniture are typically the responsibility of the requesting department.
The Division of Responsibility (DoR) guidelines, and if necessary, the specific DoR for the facility, will determine the financial responsibility for the operation and maintenance of university buildings and assets.
2
Which provider will perform this work?
Millworkers
Perform full-service custom furniture work, from conceptualization to production
3
Gather required documentation to submit a request.
- Building name/number
- Room numbers
- Type of custom furniture desired
- If a replacement, describe the dimensions and materials of the previous furniture
4
Submit Request in the my.FS Portal
Log in to the my.FS Portal to make a service request. Requests for new user account access can be made by completing the Request of User Account form.
5
What to expect next
An initial email indicating the assigned shop(s) and an anticipated start date:
- An initial email indicating the assigned shop(s) and an anticipated start date
- A follow-up email, call, or in-person visit upon arrival
- A confirmation email when the work is underway and when time is being charged
- An email, call, or in-person visit when the work is completed
- A final communication when the service request is closed, including a feedback link