Customer Forums & Open Houses

The Facilities & Services Customer Forums and Open Houses offer an additional method of communication between F&S and customers. Each provides an opportunity to ask questions, provide feedback, and discuss topics of importance with F&S employees. If you wish to attend a future forum or open house, please sign up at https://illinois.edu/fb/sec/6538394.

April 2015 Customer Forum

The April 2015 Customer Forum featured a discussion of the 2014 Customer Survey results along with breakout sessions detailing service request workflow and the Utilities Production and Distribution Master Plan.

  • April 2015 Customer Forum Summary

  • Forum Questions & Answers

  • Service Request Workflow

  • Utilities Master Plan


April 2014 Open House

The April 2013 Open House provided guided tours of the Physical Plant Service Building, Abbott Power Plant, Oak Street Chiller, and Automotive Services. The Open House also featured informational sessions on the Work Management Center and the workflow during a construction project.