F&S SERVICE CONTACTS

TO INITIATE WORK
Service Office
– First point of contact for work orders and submitting service requests:
FandS Service Office
- Online at http://my.fs.illinois.edu, fsserviceoffice@illinois.edu, for urgent requests or questions call 333-0340.

FOR SERVICE REQUESTS IN PROGRESS
Building Maintenance
- Maintenance planners will provide a status update and can follow up with shop supervisory staff:
FandS OMA Planning Group
fandsmpg@mx.uillinois.edu, 300-5859.

Construction Services - For construction project and contractor services information:
FandS Contractor Services fandscontractorservices@mx.uillinois.edu,
244-3870.

Temperature Control - The Energy Management Control Center will answer questions regarding hot/cold issues:
FandS Energy Command fandsenergycomm@illinois.edu, 244-1894.

FOR GENERAL F&S CUSTOMER QUESTIONS AND FEEDBACK
Customer Relations & Communications –
For customer complaint resolution services, customer feedback and comments, graphic design support, and media and campus relations:
FandS Customer Relations & Communications
fscustomerrelations@illinois.edu, 333-9218