University of Illinois Facilities and Services

1. Develop and communicate staffing complement by sub-unit.
KPI Maintain staffing complement.
2. Document equipment needs.
3. Forecast production needs and prepare projected budgets.
KPI Update financial projections monthly by business unit.
4. Formulate a consolidated budget request to the university via submission of an annual report.
5. Produce a year-end financial report.

1. Complete rate reviews per Rate Review Committee schedule.
2. Establish cost-effective rates that allow for self-sufficient units.
KPI Submit rates schedule.
3. Provide transparent communication of required rates.
4. Benchmark rates with Big Ten peers and the local marketplace.
KPI Provide report by June 2020.
5. Propose revised waste service rates to campus.

1. Develop key performance indicators against our peers.
KPI Process 98% of Central Stores orders without back order.
2. Create and maintain safety and environmental performance metrics.
3. Research Big Ten peers’ pavement funding and maintenance.
KPI Complete by September 2019.
4. Streamline work codes.
KPI Complete by June 2019.

1. Seek grants for sustainability opportunities.
KPI Report grant-funded projects annually.
2. Collaborate with the Institute for Sustainability, Energy, and Environment to increase funding solutions.
KPI Report on the number of carbon credits verified for sale per calendar year.

1. Leverage information technology partnerships with campus to reduce operating costs.
KPI Produce a report about information technology partnerships annually.
2. Strategically use a temporary staffing model.
3. Explore a partnership with the Illinois Transportation Center; partner with academic units on campus infrastructure research.
4. Make the campus a Living Learning Laboratory.
KPI Track grant opportunities.

1. Implement Asset Information Management (AiM) GO system to enhance staff efficiencies and effectiveness.
KPI Implement AiM GO to three or more shops; deploy and maintain 100 mobile devices to crafts and trades in 2019.
2. Leverage existing systems functionality and decommission ancillary systems.
KPI Decommission by June 2019.
3. Seek employee input on time and cost-saving measures.
4. Review and implement appropriate recommendations from the Capital Program Review.
5. Automate workflow processes and communications between the Service Office and Steam Distribution Shop.
6. Facilitate the automation of space cost surveys for governmental costing.
7. Provide employees with information technology helpful hints.
8. Explore continuous cost-savings and efficiency opportunities.