Delivery / Receiving

Receiving is the centralized receiving site for orders placed by a department that are not delivered directly to the department by the vendor. These orders are distributed to the department at no charge.

Items ordered from Stores and iStores are also delivered at no charge. Most orders placed before 3:00 pm are delivered the next working day.

Receiving offers a parcel pick-up/delivery service for the campus. The basic service covers orders ranging in size from a single box to a pallet. The cost of this service is $40. Orders larger than one pallet or that have special time-sensitive delivery needs may incur additional charges.

To make arrangements, call us at 217-300-1192 or 217-300-6167; have your C-FOAPAL information handy. We ask that you provide enough notice to ensure we can plan accordingly for your delivery.

Check the Status of Your Order

  • Check Order Resources at (department orders only), or
  • Call a Customer Service Representative at 217-244-0139. Have your Stores Requisition Number or account number available to expedite this process.