Maintenance + Construction

Hot/Cold Calls - Temperature Control

F&S responds to and addresses hot/cold calls in facilities.

Contact Information
Robert Roman, Director

Who is responsible for this service?

F&S Responsibility

Related maintenance activities for state-supported buildings

Department Responsibility

Service requests in departmental or unit spaces are typically the responsibility of the requesting department

The Division of Responsibility (DoR) guidelines, and if necessary, the specific DoR for the facility, will determine the financial responsibility for the operation and maintenance of university buildings and assets.


Which provider will perform this work?

Energy Management Control Center

The Energy Management Control Center (EMCC) is at the heart of the Illinois energy-management enterprise. The EMCC brings all data systems into one area, integrating demand, purchase, and production with enhanced monitoring and automation capabilities. The EMCC also ensures Utilities & Energy Services will continue providing reliable energy for the university by keeping technical systems operating efficiently.

Temperature Control Mechanics

Increase or decrease ventilation flow


Gather required documentation to submit a request.

The Energy Management Control Center will answer questions regarding hot/cold issues, including humidity. For questions about hot/cold issues contact: FandS Energy Command, 217-244-3783. The EMCC will review building diagnostics to help determine the most appropriate service response. Work requests will be submitted to the my.FS Portal.


Submit Request in the my.FS Portal

Log in to the my.FS Portal to make a service request. Requests for new user account access can be made by completing the Request of User Account form.


What to expect next

An initial email indicating the assigned shop(s) and an anticipated start date:

  • An initial email indicating the assigned shop(s) and an anticipated start date
  • A follow-up email, call, or in-person visit upon arrival
  • A confirmation email when the work is underway and when time is being charged
  • An email, call, or in-person visit when the work is completed
  • A final communication when the service request is closed, including a feedback link

Related Providers

Utilities & Energy Services

Utilities & Energy Services (UES) is continuously upgrading to provide safe, reliable, environmentally compliant, cost-effective energy and other utilities to support campus.

Abbott Power Plant