Contact Information
1
Who is responsible for this service?
F&S Responsibility
Related maintenance activities for state-supported buildings
Department Responsibility
Service requests in departmental or unit spaces are typically the responsibility of the requesting department
2
Which provider will perform this work?
Water Station Operators
Performs water testing to ensure it meets U.S. Environmental Projection Agency standards, especially when water service is disrupted due to outages
3
Gather required documentation to submit a request.
- Building name/number
- Room numbers and a description of the general area
- Type of repair, replacement, or upgrade desired
4
Submit Request in the my.FS Portal
Log in to the my.FS Portal to make a service request. Requests for new user account access can be made by completing the Request of User Account form.
5
What to expect next
An initial email indicating the assigned shop(s) and an anticipated start date:
- An initial email indicating the assigned shop(s) and an anticipated start date
- A follow-up email, call, or in-person visit upon arrival
- A confirmation email when the work is underway and when time is being charged
- An email, call, or in-person visit when the work is completed
- A final communication when the service request is closed, including a feedback link