Welcome to F&S

Welcome to Facilities & Services at the University of Illinois Urbana-Champaign.

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F&S' diverse workforce and inclusive workplace consists of dedicated, experienced, and skilled professionals who take pride in helping the university achieve excellence through our many services. Fostering collaboration across campus with faculty, students, and staff and maximizing the impact of programs and services is vital in supporting the mission of the university. F&S’ team of talented and dedicated employees plan, build, maintain, and serve the campus while exhibiting our team’s core values of Trust, Respect, Accountability, Integrity, Teamwork, Safety, and Perseverance in all aspects of their work.

F&S’ vision is to be a responsive, reliable, and highly valued service provider and you are an important part of helping F&S be at its very best. We aim at providing you with an environment that is conducive to learning and to also be an active partner in collaborative research efforts. The information and feedback provided by colleges, institutes, departments, and units are critical in determining how we concentrate our efforts and will inform our strategy for how to deliver services in alignment with the university’s strategic plan.

Thank you for making F&S your provider of choice and allowing us to bring greater value to you in an efficient and cost-effective manner. We always welcome and appreciate your comments to help us serve you better.

F&S Service Contacts

TO INITIATE WORK
Service Office
 – First point of contact for work orders and submitting service requests:
FandS Service Office
 - Online at http://my.fs.illinois.edufsserviceoffice@illinois.edu, for urgent requests or questions call 217-333-0340.

FOR SERVICE REQUESTS IN PROGRESS
Building Maintenance –
 Maintenance planners will provide a status update and can follow up with shop supervisory staff:
FandS OMA Planning Group 
fandsmpg@mx.uillinois.edu, 217-300-5859.

Construction Services – For construction project and contractor services information:
FandS Contractor Services fandscontractorservices@mx.uillinois.edu,
217-244-3870.

Temperature Control - The Energy Management Control Center will answer questions regarding hot/cold issues:
FandS Energy Command fandsenergycomm@illinois.edu, 217-244-3783.

FOR GENERAL F&S CUSTOMER QUESTIONS AND FEEDBACK
Customer Relations & Communications – 
For customer feedback and comments as well as graphic design support, call 217-333-9218. For media and campus relations, call 217-300-2155. Or email FandS Customer Relations & Communications atfscustomerrelations@illinois.edu.