Pats on the Back
Pats on the Back for this calendar year below!
Recognize a co-worker for a job well done by submitting a Pat on the Back. Pats on the Back are published in the Dispatch, on the bulletin boards and on ERIN. Send your POBs to fscustomerrelations@illinois.edu or turn them into Customer Relations & Communications in Room 147 of the Physical Plant Services Building.
Submissions may be edited for style and clarity.
March 2025
March 14, 2025
Dave Drish, Building Services
Jessica Huddle, Building Services
Joseph Perkins, Building Services
This is a big shout out to Joe Perkins and his crew for noticing the buildup of dust and grime on our overhead fans that had never been cleaned before. Joe noticed and took upon himself to get his crew in and clean all the blades. One of the fans started working again!! Thanks Joe and crew
Greg Granadino
Locksmith Shop Foreperson
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Sangeetha Satyam, Information Technology Services
I would like to give a POB to Sangeetha Satyam. We were experiencing some Service Request Review Portal issues here in the Service Office. Sangeetha immediately looked at the issue, contacted other developers in IT and worked thru the issue till there was a fix. We are now back to operating normally with the supervisor able to review all the Service Requests prior to them becoming Work Orders.
Jerry Dinnin
Service Office Supervisor
Customer Relations & Communications
March 7, 2025
Dustin Hasty, Information Technology Services
I would like to give Dusty Hasty a POB for his efforts when the Service Office was experiencing an issue with TEAMS causing our phone calls to not come through on Monday afternoon. He jumped in to help very promptly and came up with an out of the box solution so the Service Office team could still receive phone calls. He then followed up to ensure we had the original settings in place once Microsoft had the issue resolved.
Jerry Dinnin
Service Office Supervisor
February 2025
February 28, 2025
Tom Pagel, Building Services
The carpet looks great in 901 W. Oregon St. Thank you again for your help!
LINDSEY CONNER
ASST MGR, Student Coordinator
Office of the Chief Information Officer
Technology Services at Illinois
February 21, 2025
Matt Emmert, Building Maintenance
Matt Emmert in the maintenance office deserves a pat on the back for going above and beyond for all of the trades at F&S. We can always rely on Matt for a quick work order adjustment or update. His knowledge with the AiM system is extremely helpful.
Clint McGraw
Heat & Frost Insulation Shop
February 14, 2025
Fran Bell, Human Resources, Diversity & Strategy
Fran has been very responsive to recent hiring requests and persistent in advancing formbuilder application reviews and approvals. Fran’s efforts have contributed to Capital Program’s ability to respond to personnel changes and quickly hire support positions.
Thanks,
Jon Hasselbring, F&S Capital Programs
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Shawn Patterson, Transportation
Shawn Patterson earned a ‘certificate of achievement’ for successfully completing hte Sustainable Fleet Management Exam. Congratulations to Shawn for his hard work and moving F&S forward!
Pete Varney, Director of Transportation & Building Services
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James Scherer, Service Office
We’ve had a couple outages at MSE in the last week that have not gone according to plan and I am hoping to learn a little more so I can help when these situations arise. And I had a lot of questions regarding outages. Thanks for James Scherer – he is always helpful when I call the office in a panic!
Nicole Robards
Associate Director of Facilities and Operations
Materials Science and Engineering
February 7, 2025
Tim Abrahamson, Electrician
Chad Dunn, Electrician
John Mingee, Electrician
Jerry Dinnin, Service Office
Jerry,
Thank you for your quick response and professionalism when handling the situation with the unknown person in PPSB earlier this week. Your ability to de-escalate, escort them out, and ensure everyone’s safety was invaluable.
John,
Thank you to you and your team (Tim and Chad) who stepped up to walk out with staff afterward. Your collective efforts are truly appreciated.
Malikah A. Gordon
Associate Director Customer Relations & Communications
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Rube King, Construction Laborer
Joe Daly, Construction Laborer
Thanks to Rube King and Joe Daly for assisting with F&S Blood Drives by always placing cones in the PPSB north parking lot and reserving a spot for the Bloodmobile before the event. Allowing ImpactLife to set up quickly and run its on-site operations with reliability and ease is critical to the continued success of the drives and our participation.
Steve Breitwieser
Customer Relations & Communications
January 2025
January 31, 2025
Chris Schaede, Driver
Happy Friday. 😊
I don’t usually send these unless I mean it.
Just wanted to thank your team so much for taking care of us yesterday when picking up a car at carpool. Chris was amazing. I was so excited that when I came to pick up the car at 7:00 am, he told me that they kept our vehicle in the shop and that it would be warm. He even drove the carpool car to meet me halfway. Wow, what a warm car makes. It was a long day in Chicago, and we didn’t get back until 8:00 pm, but it started off WONDERFUL!
Thank you once again for your teams’ effort to make a long day a little better.
Every bit helps.
Best,
Lorraine P Graham
OFFICE OF THE EXECUTIVE VICE PRESIDENT AND VICE PRESIDENT FOR ACADEMIC AFFAIRS
University of Illinois System
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Brodny Uebele, Shared Administrative Services
Brodny has really stepped up and I wanted to do something for him.
Thanks,
Deborah CaparoonAP Manager
F&S Procurement Services
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Locksmith Shop
Good afternoon, fine F&S team!
I work over in Wohlers Hall, and I wanted to send a big thank-you to anyone on your team who has been working on our middle, west-facing, Sixth St. entrance doors recently and in the past. These doors have been very loud and squeaky for several semesters, and I’ve seen F&S crews working on them periodically, so I know how much effort it takes to keep them happy!
I noticed before winter break, and again today, that they are operating smoothly and quietly again, and I’m so grateful! There are classrooms and faculty offices right there, and having the doors fixed will result in a most less disruptive semester for everyone. Thank you for all you do!
Best,Allison C Payne
Manager of Technology Support and Training
Gies College of Business
January 24, 2025
Tim Clifton, Building Maintenance
Will Corum, Building Maintenance
Travis Huls, Utilities & Energy Services
Eli Remington, Utilities & Energy Services
Doug Winkler, Building Maintenance
I want to express my sincere gratitude for your efforts in addressing the cold temperatures in Swanlund, particularly in my office. Your responsiveness and clear communication throughout the process have been truly appreciated.
It’s reassuring to know that we have such a dedicated team working to ensure our work environment remains comfortable and conducive to productivity. Your prompt attention to this issue made a real difference.
Thank you again for all that you do!
Best regards,
Julie Shaffer
Director of Budgeting and Finance
Office of the Vice Chancellor of Student Affairs
January 17, 2025
Kelly Jo Hoffmann, Engineering Services
Just wanted to say how appreciative I am of your comment during today’s project meeting!! That is exactly our desired goal … to “right size” this project to meet our research needs, as well as safety and code compliance requirements. The project had snowballed beyond the primary scope … which is why it was determined that a feasibility component should be added. We have a lot of need, and limited funding to address significant DM issues. That’s why a strong partnership between F&S and departments is so important to achieve mutually beneficial outcomes.
Anyway, I just wanted you to know how much I appreciated what you said today, and hope it resonated with the PSC and broader F&S team!
Thank you,
SHARI E. EFFERT-FANTA
Assistant Director for Facilities and Safety
Prairie Research Institute
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Gareth Boyd, Building Maintenance
Just wanted to say thanks for getting that display board moved so quickly. I didn’t get a chance to thank you for installing it outside of the lab. He was very conscientious of the fact that students were in our lab taking final exams and made every effort to install the board without disrupting the exams. I really appreciated the care he took to make sure that students weren’t going to be disturbed.
Thank you,
Jim Sosnowski, Ph.D.
Assistant Director, CBTF
The Grainger College of Engineering
January 10, 2025
Steam Distribution
I want to put a thanks in for the Steam Distribution team who worked throughout the Holidays covering all of campus and who came in on the 26th of December when called for chilled water leaks throughout campus. This team goes above and beyond and works day and night and deserves some recognition for all their hard work
Al York
Steam Distribution Foreperson
January 3, 2025
Jerry Dinnin
Molly Mitsdarfer
Melissa Price
James Scherer
Susan Zich
Thank you, Service Office team, for your hard work and collaboration over the holiday break. By working together to create a schedule that allowed everyone to take some time off while still covering critical support tasks, you ensured that essential operations continued smoothly. Each team member’s contribution was key to making the schedule work effectively, and your professionalism and flexibility in handling these responsibilities are greatly appreciated. Thank you!!
Saludos,
Malikah Gordon
Associate Director of F&S Customer Relations & Communications
